Privacy policy
Last Updated: September 18, 2026
Aoaome operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).
Aoaome is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
Contact Details
Your name, address, billing address, shipping address, phone number, and email address.
Financial Information
Credit card, debit card, financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
Account Information
Your username, password, security questions, preferences, and settings.
Transaction Information
Items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
Communications With Us
Information you provide when communicating with us, including customer support inquiries.
Device Information
Information about your device, browser, network connection, IP address, and other unique identifiers.
Usage Information
Information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
Directly From You
Including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically Through the Services
Including information collected from your device when you use our products or services or visit our website, and through cookies and similar technologies.
From Our Service Providers
Including when we engage service providers to provide technology or other services and they collect or process personal information on our behalf.
From Our Partners or Other Third Parties
We may also receive personal information from business partners or other third parties where permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to provide the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences and items you are interested in, send account-related notifications, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and provide a customized shopping experience.
This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications by email, text message, or postal mail.
We may also use this information to show you advertisements for products or services on our Services or other websites, including advertisements based on products you previously purchased, added to your cart, viewed, or otherwise interacted with.
Security and Fraud Prevention
We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.
If you choose to register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other account access details with anyone else.
Communicating With You
We use your personal information to provide customer support, respond to your inquiries, provide effective services, and maintain our business relationship with you.
Legal Reasons
We may use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement agencies or government authorities.
We may also use personal information to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes and subject to this Privacy Policy.
Shopify, Vendors, and Service Providers
We may disclose personal information to Shopify and service providers that support our business, including providers of IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping services.
Business and Marketing Partners
We may share information with business and marketing partners that provide marketing services or help us advertise products and services.
At Your Direction or With Your Consent
We may disclose information when you direct us to do so, request that we do so, or otherwise consent to the disclosure, including when necessary to ship products or through your use of social media widgets or login integrations.
Affiliates and Corporate Group Members
We may disclose information to our affiliates or other entities within our corporate group.
Business or Legal Transactions
We may disclose information in connection with a merger, acquisition, restructuring, bankruptcy, or other business transaction, or when required to comply with applicable legal obligations.
We may also disclose information when necessary to enforce our applicable terms or policies or to protect or defend the Services, our rights, and the rights of our users or others.
Depending on where you reside, you may have the right to opt out of certain uses of your personal information for targeted advertising or certain forms of data sharing.
Where available, these options may be accessed through the privacy or data-sharing controls provided on our website.
Relationship With Shopify
The Services are hosted by Shopify.
Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services may be transmitted to and shared with Shopify and other third parties that may be located in countries other than the country in which you reside.
We may also use Shopify features that incorporate information obtained from your interactions with our store, other merchants, and Shopify in order to help protect, grow, and improve our business.
In certain circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise rights relating to Shopify's use of personal information.
Additional information about Shopify's privacy practices and available privacy controls may be found through Shopify's official privacy resources.
Third-Party Websites and Services
The Services may provide access to websites or other online platforms operated by third parties.
If you visit a website or service that is not affiliated with or controlled by us, you should review that third party's privacy and security policies, terms, and conditions.
We do not guarantee and are not responsible for the privacy or security practices of third-party websites or platforms, including the accuracy, completeness, or reliability of information found on those services.
Information you provide in public or semi-public areas, including information shared through third-party social networking platforms, may be visible to other users and may be used by us or third parties.
The inclusion of third-party services or references does not, by itself, imply endorsement of those platforms, their content, owners, or operators.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you are the parent or guardian of a child who has provided personal information to us, you may contact us using the contact information provided below to request deletion of that information.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms may be defined under applicable law, personal information belonging to individuals under 16 years of age.
Security and Retention of Your Information
We take reasonable measures designed to help protect your personal information.
However, no security measures are perfect or impenetrable, and we cannot guarantee absolute security.
Information transmitted to us may not always be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.
How long we retain personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information.
These rights are not absolute, may apply only in certain circumstances, and may be limited as permitted by applicable law.
Right to Access or Know
You may have the right to request access to personal information that we hold about you.
Right to Delete
You may have the right to request that we delete personal information we maintain about you.
Right to Correct
You may have the right to request that we correct inaccurate personal information we maintain about you.
Right to Portability
You may have the right to receive a copy of certain personal information we hold about you and, in certain circumstances, request that we transfer it to a third party.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information, or the processing of personal information for purposes considered targeted advertising under applicable privacy laws.
Where available, you may exercise these rights through the privacy or data-sharing controls provided on our website.
If you visit our website with a recognized Global Privacy Control opt-out preference signal enabled, we may treat that signal as an opt-out request for the applicable browser or device as required by applicable law.
If we can associate the device sending the signal with a Shopify account, the opt-out request may also be applied to the account.
Other than Global Privacy Control where legally applicable, we may not recognize other “Do Not Track” signals sent by your browser or device.
Managing Communication Preferences
We may send promotional emails to you.
You may opt out of promotional emails at any time by using the unsubscribe option provided in those emails.
If you opt out of promotional communications, we may still send you non-promotional communications relating to your account, transactions, purchases, or orders.
UK and European Economic Area Rights
If you reside in the United Kingdom or European Economic Area, subject to exceptions and limitations under applicable law, you may have additional rights.
Objection to Processing and Restriction of Processing
You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
Withdrawal of Consent
Where we rely on your consent to process personal information, you may have the right to withdraw that consent.
Withdrawal of consent will not affect the lawfulness of processing that occurred before your consent was withdrawn.
You may exercise applicable privacy rights through the options provided through our Services or by contacting us using the information provided below.
Verification of Requests
We will not discriminate against you for exercising applicable privacy rights.
We may need to verify your identity before processing a privacy request, as permitted or required by applicable law.
Where permitted by law, you may designate an authorized agent to submit a request on your behalf.
Before accepting a request from an authorized agent, we may require proof that you have authorized the agent to act on your behalf, and we may also require you to verify your identity directly with us.
We will respond to valid requests within the time required by applicable law.
Complaints
If you have a complaint regarding how we process your personal information, please contact us using the contact information provided below.
Depending on where you live, you may have the right to appeal our decision regarding a privacy request or submit a complaint to your local data protection authority.
Residents of the European Economic Area may contact the appropriate data protection supervisory authority in their jurisdiction.
International Transfers
We may transfer, store, and process your personal information outside the country in which you live.
If we transfer personal information outside the European Economic Area or United Kingdom, we will rely on recognized transfer mechanisms where required, such as the European Commission's Standard Contractual Clauses or equivalent agreements approved by the relevant UK authority.
These safeguards may not be required where personal information is transferred to a country formally recognized as providing an adequate level of data protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, regulatory, or other reasons.
When we update this Privacy Policy, we may post the revised version on our website, update the “Last Updated” date, and provide additional notice where required by applicable law.
Contact Us
If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any privacy rights available to you, please contact us:
Company: BORA AKSU GROUP LIMITED
Email: support@aoaome.com
Phone: +852 6495 3254